Big Orange Heart Support is operated by community volunteers with backgrounds in business management, design, development and more - so we are likely to understand something about what you are experiencing. Our support members are trained in Mental Health First Aid.

Support is the place where you can come for 1 to 1 help on:

  • general or specific questions
  • discuss a problem
  • explore ways to move forward
  • explore or register for Companionship or Mentoring
  • learn more about Counselling Education
  • or just talk

Support is totally confidential and we are bound by our Safeguarding Policy. You can access support in the following ways:

Contact the team anonymously


Monitored 7 days a week.


Connect and chat

Live Chat

Monitored 08:00 to 18:00 BST Monday to Friday


Direct support via email


Monitored 7 days a week


Our Phone Numbers:

UK Number:

+44(0)20 3322 1080

US Number:

+1 (415) 338-9110

Our Emails:

For the support team:

support@ [this domain]

For information and general contact:

info@ [this domain]

Contact Hours

Currently, the majority of our team are UK based (US-based team coming soon), so phone and live chat are monitored:

08:00 BST to 18:00 BST.  BST to UTC converter